All Ticket-related QuestionsExchanging Tickets How Do I Process an Exchange via MyTickets? Step-by-step instructions for changing your tickets to another date or time. 1. Click “Exchange Tickets”…icecastlesnewDecember 9, 2022
All Ticket-related QuestionsGroup Bookings How Do I Purchase Tickets for a Large Group? Can I book a group visit or field trip outside of operating hours? How many…icecastlesnewDecember 5, 2022
All Ticket-related QuestionsGroup Bookings How Do I Book a Private Party in the Arctic Alcove? Is there a private space to celebrate special occasions? What is the Arctic Alcove? Freeze…icecastlesnewDecember 1, 2022
All Ticket-related QuestionsAvailable Discounts Do You Have a Discount for Locals? Do residents of the community get a discount? When is the local’s night? Local discount…icecastlesnewNovember 27, 2022
All Ticket-related QuestionsAvailable Discounts Do You Have a Senior Discount? How old do I need to be to receive the senior discount? Can I get…icecastlesnewNovember 23, 2022
All Ticket-related QuestionsAvailable Discounts Do You Have a Military Discount? Do you offer discounts for active duty members or veterans? Military discounts are available for…icecastlesnewNovember 19, 2022
All Ticket-related QuestionsTicketing Notifications I Signed Up for the Newsletter. Why Wasn’t I Notified When Ticket Sales Began? Why didn’t I receive an email when it was time to buy tickets? If you…icecastlesnewNovember 15, 2022
All Ticket-related QuestionsTicketing Notifications I Do Not Have A Cell Phone. How Can I Receive My Tickets? Do you offer email ticket delivery? Can I pick my tickets up at Ice Castles?…Chelsea AbbeyNovember 11, 2022
All Ticket-related QuestionsTicketing Notifications I Purchased Tickets. Why Didn’t I Receive a Confirmation Email? Why didn’t I receive an email confirming my ticket purchase? If you did not receive…icecastlesnewNovember 7, 2022