All Ticket-related QuestionsExchanging Tickets Can I change the date or time of my tickets? Can I switch my reservation to a different date or time? Is there a fee…icecastlesnewDecember 13, 2022
All Ticket-related QuestionsExchanging Tickets How do I process an exchange via MyTickets? Step-by-step instructions for changing your tickets to another date or time. 1. Click “Exchange Tickets”…icecastlesnewDecember 9, 2022
All Ticket-related QuestionsGroup Bookings How do I book a private party in the Arctic Alcove? Is there a private space to celebrate special occasions? What is the Arctic Alcove? Freeze…icecastlesnewDecember 1, 2022
All Ticket-related QuestionsAvailable Discounts Do you have a discount for locals? Do residents of the community get a discount? When is the local’s night? Local discount…icecastlesnewNovember 27, 2022
All Ticket-related QuestionsAvailable Discounts Do you have a senior discount? How old do I need to be to receive the senior discount? Can I get…icecastlesnewNovember 23, 2022
All Ticket-related QuestionsAvailable Discounts Do you have a military discount? Do you offer discounts for active duty members or veterans? Military discounts are available for…icecastlesnewNovember 19, 2022
All Ticket-related QuestionsTicketing Notifications I signed up for the newsletter. Why wasn’t I notified when ticket sales began? Why didn’t I receive an email when it was time to buy tickets? If you…icecastlesnewNovember 15, 2022
All Ticket-related QuestionsTicketing Notifications I do not have a cell phone. How can I receive my tickets? Do you offer email ticket delivery? Can I pick my tickets up at Ice Castles?…Chelsea AbbeyNovember 11, 2022
All Ticket-related QuestionsTicketing Notifications I purchased tickets. Why didn’t I receive a confirmation email? Why didn’t I receive an email confirming my ticket purchase? If you did not receive…icecastlesnewNovember 7, 2022