All Ticket-related Questions

What is peak pricing? What days are off-peak? Our pricing varies by date of visit.…

When do tickets go on sale? When can I buy tickets? When will tickets be…

Do I have to buy tickets in advance? Can I buy tickets at Ice Castles? …

When should I arrive at Ice Castles? Is there a time limit? How long should…

Can I buy standby tickets? Are standby tickets available when you are sold out? For…

Is there an age limit to visit? Does my baby, infant or toddler need a…

Does an Aid, Assistant, or Helper for a Medical Condition need a ticket? If you…

What if I need an extra ticket? Can I join a waitlist or buy standby…

Will you add more dates? When will additional tickets be made available?  Advanced ticket sales…

How do I get a refund? Can I transfer my ticket to another person, season…