Get help faster: check our FAQs and chat first
Step 1 – Check our FAQs. Most questions about tickets, dates, hours, weather and planning your visit are answered on our FAQs page.
Step 2 – Chat with us. Still have a question? Click the chat button (💬) at the bottom of the page to chat with Ice Castles support for a quick answer.
Step 3 – Still need help? Send us a message. If the FAQs and chat did not answer your question, fill out the form below to reach one of our location-specific customer support teams. *PLEASE SELECT YOUR LOCATION TO ENSURE THAT YOUR MESSAGE IS DELIVERED ACCORDINGLY.*
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