Get help faster: check our FAQs and chat first
Step 1 – Check our FAQs. Most questions about tickets, dates, hours, weather and planning your visit are answered on our FAQs page.
Step 2 – Chat with us. Still have a question? Click the chat button (💬) at the bottom of the page to chat with Ice Castles support for a quick answer.
Step 3 – Still need help? Send us a message. If the FAQs and chat did not answer your question, fill out the form below to reach one of our location-specific customer support teams. *PLEASE SELECT YOUR LOCATION TO ENSURE THAT YOUR MESSAGE IS DELIVERED ACCORDINGLY.*
Please submit only one request per issue. Submitting more than one ticket may restart your place in the support queue.
Checked the FAQs and chat? Click above to send our team a message.
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