All ticket sales are final. Ticket dates and times may by changed as long as changes are made 24 hours in advance. Please take this policy into consideration if there is inclement weather imminent or if you have a sudden change of circumstances.
Ticket Arrival Time Changes: This can only be done by submitting a support ticket with your order confirmation # and the new date and time you would like. Please consider that dates and times for new ticket times are subject to availability and will processed at our earliest convenience Exchanges are typically processed within 24 hours of original request.
Once your exchange is processed, you will receive your updated tickets via the delivery method selected at checkout. For example, if you selected mobile delivery via text message, a new text containing your new tickets will be sent upon confirmation of your exchange.
- Wear Boots!
- Every bit of the Ice Castle is made of ice and snow and this includes the floor. We crush the ice and snow on the floor to make a walking surface that is like crushed gravel but made of snow and ice. Walking through is is definitely best in boots.
- Dress for the cold!
- The Ice Castle is outside. So the temps in the Ice Castle are the same as outside.
- Buy Tickets before you arrive.
- When you buy your tickets online we’ll send you an email with a unique QR code. We can scan the code off your phone or printed on paper.
Dress warm and don’t forget your Camera!
The best way to reach out to us is through Ice Castles New Hampshire Facebook page.
Please do not call any other city or company and expect to get accurate information. We answer questions pretty fast and most are already answered on that page.
-Help w/ Tickets-
For any questions about your ticket please submit a support ticket with our ticketing provider, Showclix.
This includes if you entered the wrong number, if you didn’t receive your ticket, if you want to change ticket times, etc.
We’ve expanded parking inside of the venue, so just follow the directions that come with your ticket to take Exit 33 on Highway 93 to get to Ice Castles New Hampshire.
Directions to the Ice Castles
If you are traveling North or South on I-93:
- Take Exit 33 on I-93,
- Continue on US-3 South.
- Take Connector Rd to Railroad St.
If you are in Lincoln, travel to Connector road and go west. The Ice Castles are a few hundred yards on the left.
Signs are placed between exit 33 and the Ice Castles directing you into the Ice Castles. Keep an eye out for these signs!
Please Note: GPS and other navigational aids do not always perform as they should in this area. In case of difficulties, please refer to the above directions.
How to use your Ice Castles ticket
Once you arrive, we will scan your ticket on your phone or off printed paper, either work great.
After your ticket is scanned, you will need to sign a paper acknowledging the rules inside the Ice Castles and accepting our Waiver of Liability. This is the same waiver you accepted when you purchased your ticket. After signing the Rules and Waiver of Liability form you may enter the Ice Castles.
Check out the Express Inn and Suites!
If you are thinking of an overnight stay in Lincoln, the Express Inn and Suites are a great choice. It’s within walking distance (accross the parking lot) from the Ice Castles. Great breakfast, clean rooms, great way to go!
Thinking of staying the night?
For a list of local lodging options, be sure to check out the Lincoln Woodstock Chamber of Commerce web page. From local B&B’s to ski in and ski out options, it’s all here.