Edmonton, Alberta

Pricing and Hours

Monday-Thursday 3pm-9pm

Online Tickets:     General Admission (12+): $12.95      Child (4-11): $9.95

Standby, At-the Door-Tickets:     General Admission (12+): $18      Child (4-11): $12

Closed Tuesday (Except during the Silver Skate Festival)

Friday, 3pm-10pm

Saturday, 12pm-10pm

Sunday 12pm-8pm

Online Tickets:     General Admission (12+): $16.95      Child (4-11): $12.95

Standby, At-the-Door Tickets:     General Admission (12+): $20      Child (4-11): $15

Now Open!

Ticket Policies

 

All ticket sales are final. Ticket dates and times may by changed as long as changes are made at least 24 hours in advance. Please take this policy into consideration if there is inclement weather imminent or if you have a sudden change of circumstances.

Ticket Arrival Time Changes can only be done by submitting a support ticket through this form.  You’ll need to enter your order confirmation # and the new date and time you would like. Please consider that dates and times for new ticket times are subject to availability and will be processed at our earliest convenience

Exchanges are typically processed within 24 hours of original request.

Once your exchange is processed, you will receive your updated tickets via the delivery method selected at original checkout. For example, if you selected mobile delivery via text message, a new text containing your new tickets will be sent upon confirmation of your exchange.

Tips for a Great Experience

 

  • Wear Boots! The walking surface inside of the Ice Castles is made of crushed ice. Walking in boots is definitely best.
  • Buy Tickets Before You Arrive! When you buy a ticket, you buy an arrival time. We ask that you arrive within your 30 minute time window. Once you are inside the castle you can stay as long as you’d like!
  • Save some trees! When you buy your tickets online we’ll send you an email with a unique QR code, so there’s no need to print your tickets. We can scan the code right from your phone!
  • Photos are encouraged (and we want to see them! #icecastles) but we ask that you please leave photography equipment such as tripods and lights at home. For information about commercial or specialized photo sessions please email us at info@icecastles.com.
  • We HIGHLY recommend bringing a small sled to pull children instead of a stroller. It is extremely difficult to push the stroller through the castle (think of it like trying to push a stroller through a sandy beach).

Don’t see the answer to your question here? Check out our FAQ page for more information!

Planning your visit to Edmonton

As a world-leading winter city, Edmonton offers a variety of winter activities, making it easy and enjoyable to connect with nature in the amazing River Valley. Within our city you’ll discover a wide range of family facilities you can really warm up to! Whether you’re tobogganing, skating, cross-country skiing, snowshoeing, or winter picnicking, you’ll find a pause as welcome as fresh-fallen snow. Well known for its commitment to nature, the arts, festivals, amazing parks, could there be a better place for Ice Castles than Edmonton? We invite you to come and see for yourself!

Parking

 

Hawrelak Park has several parking spots close by the Ice Castle that are available on a first-come first-served basis. The largest parking lot is right next to the Ice Castle and the others are within walking distance. Parking is also available around the interior loop road within the Park.

Sponsors

Silver Skate Festival

 

The Silver Skate Festival is a 10-day, family-oriented festival running February 10-20, 2017 in Edmonton’s scenic river valley. Rooted in Dutch winter traditions, the festival combines sport (especially skating), arts and culture, and recreation. Celebrating its 27th anniversary in 2017, the Silver Skate Festival is the longest running winter festival in Edmonton. Over the years, it has grown by leaps and bounds, from a small skating event to a largescale, winter extravaganza. Last year, more than 105,000 visitors came out to play.

Each year, the festival transforms Hawrelak Park into a winter wonderland with fun for the entire family. Here, you’ll discover breathtaking snow sculpture, winter sports, and horse-drawn sleighs carrying families through the park. Sit in a Cree Winter Camp and cook bannock over an open fire. Compete in the Winter triathlon or speed skating events. Take in live music and theatrical performances with your friends and loved ones. Our festival activities are as diverse as the people who call our Northern community home.

www.silverskatefestival.org

Revolution Cycle

PrintThe Revolution began 1991. Since then we’ve radically changed the bike buying experience in Edmonton by attracting some of the best bicycle industry talent around. The Revolution team is simply the most experienced, most committed and most passionate group of cyclists serving cyclists you will encounter at any bike shop, anywhere! As the revolution rolls on, we remain defiant against big box mediocrity, false coop propaganda and internet predation, knowing that we will never let the wheels stop turning. The world of bicycles will continue to evolve and we will keep pace at the front of the pack. We’re here for the hardcore enthusiast, the weekend warrior and the casual cyclist.

Epcor Utilities

EPCOR’s story began over 125 years ago as Edmonton’s power and water utility — and Canada’s first municipally owned electric utility. EPCOR provides clean water, wastewater services and safe, reliable electricity to residential and commercial customers.
They build, own and operate electrical transmission and distribution networks, and water and wastewater treatment facilities and infrastructure in both Canada and the United States.

City of Edmonton

www.edmonton.ca

Derrick Disposal

www.derrickdisposal.com

Matrix Hotel
www.matrixedmonton.com
Metterra

Hotel on Whyte

www.metterra.com
Varscona

Hotel on Whyte

www.varscona.com