Ticket Sales are final. Ticket dates and times may be changed as long as changes are made at least 24 hours in advance. Please take this into considerations if there is inclement weather imminent or if you have a sudden change of circumstances.
If you would like to exchange your tickets click HERE
Standby Tickets are NOT guaranteed – you risk not being able to enter if you do not have a pre-paid ticket.
Online- General Admission (12+): $12.95 Child (4-11): $9.95
Walkup (Standby)- General Admission (12+): $17 Child (4-11): $13
Online- General Admission (12+): $16.95 Child (4-11): $11.95
Walkup (Standby)- General Admission (12+): $20 Child (4-11): $15
*Pricing on the Holidays is the same as weekend pricing
** 0-3 years old are free – not required to have a ticket
*** Prepaid ticket holders receive priority entrance before Standby. Standby Tickets are NOT guaranteed – you risk not being able to enter if you do not have a pre-paid ticket.
Monday – Thursday: 4pm – 9pm
Friday: 4pm – 10 pm
Saturday: 11am – 10pm
Sunday: 12pm – 8pm
**Dates and hours may change during the Holidays
Tips for a Great Experience
Wear Boots! The walking surface inside of the Ice Castles is made of crushed ice. Walking in boots is definitely best.
Buy Tickets Before You Arrive! When you buy a ticket, you buy an arrival time. We ask that you arrive within your 30 minute time window. Once you are inside the castle you can stay as long as you’d like!
Save some trees! When you buy your tickets online we’ll send you an email with a unique QR code, so there’s no need to print your tickets. We can scan the code right from your phone!
Photos are encouraged (and we want to see them! #icecastles) but we ask that you please leave photography equipment such as tripods and lights at home. For information about commercial or specialized photo sessions please email us at firstname.lastname@example.org.
Sleds are better. We highly recommend bringing a small sled to pull children instead of a stroller. It is extremely difficult to push the stroller through the castle (think of it like trying to push a stroller through a sandy beach).
Planning your visit to Edmonton
As a world-leading winter city, Edmonton offers a variety of winter activities, making it easy and enjoyable to connect with nature in the amazing River Valley. Within our city you’ll discover a wide range of family facilities you can really warm up to! Whether you’re tobogganing, skating, cross-country skiing, snowshoeing, or winter picnicking, you’ll find a pause as welcome as fresh-fallen snow. Well known for its commitment to nature, the arts, festivals, amazing parks, could there be a better place for Ice Castles than Edmonton? We invite you to come and see for yourself!
Hawrelak Park has several parking spots close by the Ice Castle that are available on a first-come first-served basis. The largest parking lot is right next to the Ice Castle and the others are within walking distance. Parking is also available around the interior loop road within the Park.
The Park closes at 11 PM. Gates will be closed and cars in the park after the gates close will be stuck until gates go up in the morning
Meet the Ice Princesses and take a photo with them as you enter their frozen home. The Ice Princesses will be greeting guests outside the Ice Castles during the following times:
The Ice Princesses will take breaks throughout the scheduled time, so please be patient and understanding with this need.
*Appearances are weather dependent. On very cold days appearance times may be shortened or canceled.