{"id":284,"date":"2022-11-18T22:59:32","date_gmt":"2022-11-18T22:59:32","guid":{"rendered":"https:\/\/icecastles.com\/?page_id=284"},"modified":"2026-10-08T19:52:11","modified_gmt":"2026-10-08T19:52:11","slug":"ticket-related-questions","status":"publish","type":"page","link":"https:\/\/icecastles.com\/fr\/faqs\/ticket-related-questions\/","title":{"rendered":"Ticket Related Questions"},"content":{"rendered":"<div id=\"fws_6acd8af8384b4\"  data-column-margin=\"default\" data-midnight=\"light\" data-top-percent=\"2%\" data-bottom-percent=\"2%\"  class=\"wpb_row vc_row-fluid vc_row full-width-section\"  style=\"padding-top: calc(100vw * 0.02); padding-bottom: calc(100vw * 0.02); \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"true\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><div class=\"row-bg-overlay row-bg-layer\" style=\"background: #cb074d; background: linear-gradient(90deg,#cb074d 0%,#27aae1 100%);  opacity: 0.8; \"><\/div><\/div><ul class=\"nectar-parallax-scene row-bg-layer\" data-scene-position=\"center\" data-scene-strength=\"19\"><li class=\"layer\" data-depth=\"0.00\"><\/li><li class=\"layer\" data-depth=\"0.11\"><div style=\"background-image:url('http:\/\/themenectar.com\/demo\/salient-frostwave\/wp-content\/uploads\/2013\/03\/Comp-1-0-00-15-11_1.jpg');\"><\/div><\/li><li class=\"layer\" data-depth=\"0.24\"><div style=\"background-image:url('https:\/\/icecastles.com\/wp-content\/uploads\/2022\/08\/transparent-icecastles-e1661350952730.png');\"><\/div><\/li><li class=\"layer\" data-depth=\"0.5\"><div style=\"background-image:url('http:\/\/themenectar.com\/demo\/salient-frostwave\/wp-content\/uploads\/2013\/03\/ground-revised.png');\"><\/div><\/li><\/ul><div class=\"row_col_wrap_12 col span_12 light left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"nectar-responsive-text font_size_desktop_6vw font_size_phone_12vw font_line_height_1-2 nectar-link-underline-effect\"><h1>QUESTIONS SUR LES BILLETS<\/h1>\n<\/div><div class=\"nectar-responsive-text font_size_desktop_2vw font_size_phone_4-5vw font_line_height_1px nectar-link-underline-effect\"><p>Politiques et proc\u00e9dures d\u2019achat de billets<\/p>\n<\/div><a class=\"nectar-button jumbo regular accent-color  regular-button\"  role=\"button\" style=\"\"  href=\"http:\/\/icecastles.com\/fr\/faqs\/\" data-color-override=\"false\" data-hover-color-override=\"false\" data-hover-text-color-override=\"#fff\"><span>TOUTES LES FAQ<\/span><\/a>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6acd8af839163\"  data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"6%\" data-bottom-percent=\"6%\"  class=\"wpb_row vc_row-fluid vc_row full-width-section\" data-using-ctc=\"true\" style=\"padding-top: calc(100vw * 0.06); padding-bottom: calc(100vw * 0.06); color: #173963; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop using-bg-color\"  style=\"background-color: #bce4e4; \"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 custom left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"nectar-scrolling-tabs\" data-m-display=\"visible\" data-nav-tag=\"h2\" data-tab-spacing=\"5%\" data-navigation-width=\"regular\" data-color-scheme=\"extra-color-gradient-1\"><div class=\"scrolling-tab-nav\"><div class=\"line\"><\/div><ul class=\"wpb_tabs_nav ui-tabs-nav\" data-spacing=\"15px\"><li class=\"menu-item active-tab\"><div class=\"menu-content\"><h2 class=\"tab-nav-heading nectar-bg-pseudo-extra-color-gradient-1\"><a class=\"skip-hash\" href=\"#tab_6acd8af8394de\"><span>Achat de billets<\/span><\/a><\/h2><\/div><\/li><li class=\"menu-item\"><div class=\"menu-content\"><h2 class=\"tab-nav-heading nectar-bg-pseudo-extra-color-gradient-1\"><a class=\"skip-hash\" href=\"#tab_6acd8af8394e6\"><span>\u00c9change de billets<\/span><\/a><\/h2><\/div><\/li><li class=\"menu-item\"><div class=\"menu-content\"><h2 class=\"tab-nav-heading nectar-bg-pseudo-extra-color-gradient-1\"><a class=\"skip-hash\" href=\"#tab_6acd8af8394e9\"><span>Notifications de billetterie<\/span><\/a><\/h2><\/div><\/li><li class=\"menu-item\"><div class=\"menu-content\"><h2 class=\"tab-nav-heading nectar-bg-pseudo-extra-color-gradient-1\"><a class=\"skip-hash\" href=\"#tab_6acd8af8394ed\"><span>R\u00e9servations de groupe<\/span><\/a><\/h2><\/div><\/li><li class=\"menu-item\"><div class=\"menu-content\"><h2 class=\"tab-nav-heading nectar-bg-pseudo-extra-color-gradient-1\"><a class=\"skip-hash\" href=\"#tab_6acd8af8394f0\"><span>Rabais offerts<\/span><\/a><\/h2><\/div><\/li><\/ul><\/div><div class=\"scrolling-tab-content\">\n\t\t\t<div id=\"tab-purchasing-tickets\" data-tab-icon=\"\" class=\"wpb_tab ui-tabs-panel wpb_ui-tabs-hide clearfix\">\n\t\t\t\t<div id=\"fws_6acd8af8398b2\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row\"  style=\"\"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col child_column no-extra-padding inherit_tablet inherit_phone\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"margin-top: 12.5px; height: 3px; margin-bottom: 12.5px;\" data-width=\"100%\" data-animate=\"\" data-animation-delay=\"\" data-color=\"extra-color-3\" class=\"divider-border\"><\/div><\/div><div class='nectar-post-grid-wrap text-color-dark spacing-none' data-el-settings='{\"post_type\":\"post\",\"pagination\":\"none\",\"image_size\":\"large\",\"parallax_scrolling\":\"\",\"aspect_ratio_image_size\":\"\",\"category_position\":\"default\",\"category_display\":\"default\",\"display_categories\":\"0\",\"display_excerpt\":\"0\",\"excerpt_length\":\"20\",\"display_date\":\"0\",\"display_estimated_reading_time\":\"0\",\"display_author\":\"0\",\"author_functionality\":\"default\",\"author_position\":\"default\",\"color_overlay\":\"\",\"color_overlay_opacity\":\"\",\"color_overlay_hover_opacity\":\"\",\"card_bg_color\":\"\",\"grid_style\":\"vertical_list\",\"hover_effect\":\"\",\"post_title_overlay\":\"\",\"heading_tag\":\"h4\",\"heading_tag_render\":\"default\",\"enable_gallery_lightbox\":\"0\",\"category_style\":\"underline\",\"overlay_secondary_project_image\":\"\",\"vertical_list_hover_effect\":\"bg_color_change\",\"vertical_list_read_more\":\"\",\"read_more_button\":\"0\",\"animation\":\"none\",\"custom_fields\":\"\",\"custom_fields_location\":\"\",\"display_type\":\"grid\",\"text_content_layout\":\"top_left\"}' data-style='vertical_list' data-query='{\"post_type\":\"post\",\"posts_per_page\":\"24\",\"order\":\"DESC\",\"orderby\":\"date\",\"offset\":\"0\",\"cpt_name\":\"post\",\"custom_query_tax\":\"\",\"ignore_sticky_posts\":\"yes\",\"exclude_current_post\":\"\"}' data-load-more-color='black' data-load-more-text='Load More'><div class=\"nectar-post-grid-filters\" data-active-color=\"default\" data-align=\"default\" data-animation=\"none\" data-sortable=\"\"><div><a href=\"#\" data-filter=\"purchasing-tickets\" data-total-count=\"10\">Achat de billets<\/a><\/div><\/div><div class=\"nectar-post-grid category-position-before-title vert_list_custom_text_color_173963 vert_list_bg_hover_bce4e4 vert_list_text_hover_27aae1 vert_list_hover_effect_bg_color_change\" data-indicator=\"\" data-indicator-style=\"default\" data-indicator-text-color=\"#fff\" data-indicator-color=\"#000\" data-indicator-text=\"View\" data-columns=\"1\" data-hover-effect=\"\" data-text-style=\"default\" data-border-radius=\"none\" data-grid-item-height=\"30vh\" data-grid-spacing=\"none\" data-text-layout=\"top_left\" data-text-color=\"dark\" data-text-hover-color=\"dark\" data-shadow-hover=\"\" data-animation=\"none\" data-animation-stagger=\"90\" data-cat-click=\"default\" ><div class=\"nectar-post-grid-item\" data-post-id=\"430\" data-has-img=\"false\"> <div class=\"inner\"><div class=\"nectar-post-grid-item-bg-wrap\"><div class=\"nectar-post-grid-item-bg-wrap-inner\"><div class=\"nectar-post-grid-item-bg\"><\/div><\/div><\/div><div class=\"content\"><a class=\"nectar-post-grid-link\" href=\"https:\/\/icecastles.com\/fr\/how-do-peak-off-peak-pricing-work\/\" ><span class=\"screen-reader-text\">How does ticket pricing work?<\/span><\/a><div class=\"item-main\"><div class=\"post-heading-wrap\"><h4 class=\"post-heading\"><span>How does ticket pricing work?<\/span><\/h4><\/div><\/div><\/div><\/div><\/div><div class=\"nectar-post-grid-item\" data-post-id=\"108\" data-has-img=\"false\"> <div class=\"inner\"><div class=\"nectar-post-grid-item-bg-wrap\"><div class=\"nectar-post-grid-item-bg-wrap-inner\"><div class=\"nectar-post-grid-item-bg\"><\/div><\/div><\/div><div class=\"content\"><a class=\"nectar-post-grid-link\" href=\"https:\/\/icecastles.com\/fr\/when-can-i-purchase-tickets-2\/\" ><span class=\"screen-reader-text\">Quand puis-je acheter des billets ?<\/span><\/a><div class=\"item-main\"><div class=\"post-heading-wrap\"><h4 class=\"post-heading\"><span>Quand puis-je acheter des billets ?<\/span><\/h4><\/div><\/div><\/div><\/div><\/div><div class=\"nectar-post-grid-item\" data-post-id=\"109\" data-has-img=\"false\"> <div class=\"inner\"><div class=\"nectar-post-grid-item-bg-wrap\"><div class=\"nectar-post-grid-item-bg-wrap-inner\"><div class=\"nectar-post-grid-item-bg\"><\/div><\/div><\/div><div class=\"content\"><a class=\"nectar-post-grid-link\" href=\"https:\/\/icecastles.com\/fr\/where-can-i-purchase-tickets\/\" ><span class=\"screen-reader-text\">O\u00f9 puis-je acheter des billets ?<\/span><\/a><div class=\"item-main\"><div class=\"post-heading-wrap\"><h4 class=\"post-heading\"><span>O\u00f9 puis-je acheter des billets ?<\/span><\/h4><\/div><\/div><\/div><\/div><\/div><div class=\"nectar-post-grid-item\" data-post-id=\"111\" data-has-img=\"false\"> <div class=\"inner\"><div class=\"nectar-post-grid-item-bg-wrap\"><div class=\"nectar-post-grid-item-bg-wrap-inner\"><div class=\"nectar-post-grid-item-bg\"><\/div><\/div><\/div><div class=\"content\"><a class=\"nectar-post-grid-link\" href=\"https:\/\/icecastles.com\/fr\/how-does-timed-ticketing-work\/\" ><span class=\"screen-reader-text\">Comment fonctionnent les billets \u00e0 heure fixe?<\/span><\/a><div class=\"item-main\"><div class=\"post-heading-wrap\"><h4 class=\"post-heading\"><span>Comment fonctionnent les billets \u00e0 heure fixe?<\/span><\/h4><\/div><\/div><\/div><\/div><\/div><div class=\"nectar-post-grid-item\" data-post-id=\"112\" data-has-img=\"false\"> <div class=\"inner\"><div class=\"nectar-post-grid-item-bg-wrap\"><div class=\"nectar-post-grid-item-bg-wrap-inner\"><div class=\"nectar-post-grid-item-bg\"><\/div><\/div><\/div><div class=\"content\"><a class=\"nectar-post-grid-link\" href=\"https:\/\/icecastles.com\/fr\/how-do-standby-tickets-work\/\" ><span class=\"screen-reader-text\">Comment fonctionnent les billets en attente?<\/span><\/a><div class=\"item-main\"><div class=\"post-heading-wrap\"><h4 class=\"post-heading\"><span>Comment fonctionnent les billets en attente?<\/span><\/h4><\/div><\/div><\/div><\/div><\/div><div class=\"nectar-post-grid-item\" data-post-id=\"113\" data-has-img=\"false\"> <div class=\"inner\"><div class=\"nectar-post-grid-item-bg-wrap\"><div class=\"nectar-post-grid-item-bg-wrap-inner\"><div class=\"nectar-post-grid-item-bg\"><\/div><\/div><\/div><div class=\"content\"><a class=\"nectar-post-grid-link\" href=\"https:\/\/icecastles.com\/fr\/does-my-child-need-a-ticket\/\" ><span class=\"screen-reader-text\">Mon enfant a-t-il besoin d\u2019un billet?<\/span><\/a><div class=\"item-main\"><div class=\"post-heading-wrap\"><h4 class=\"post-heading\"><span>Mon enfant a-t-il besoin d\u2019un billet?<\/span><\/h4><\/div><\/div><\/div><\/div><\/div><div class=\"nectar-post-grid-item\" data-post-id=\"114\" data-has-img=\"false\"> <div class=\"inner\"><div class=\"nectar-post-grid-item-bg-wrap\"><div class=\"nectar-post-grid-item-bg-wrap-inner\"><div class=\"nectar-post-grid-item-bg\"><\/div><\/div><\/div><div class=\"content\"><a class=\"nectar-post-grid-link\" href=\"https:\/\/icecastles.com\/fr\/does-my-respite-aide-caregiver-need-a-ticket\/\" ><span class=\"screen-reader-text\">Mon aidant ou accompagnateur de r\u00e9pit a-t-il besoin d\u2019un billet?<\/span><\/a><div class=\"item-main\"><div class=\"post-heading-wrap\"><h4 class=\"post-heading\"><span>Mon aidant ou accompagnateur de r\u00e9pit a-t-il besoin d\u2019un billet?<\/span><\/h4><\/div><\/div><\/div><\/div><\/div><div class=\"nectar-post-grid-item\" data-post-id=\"115\" data-has-img=\"false\"> <div class=\"inner\"><div class=\"nectar-post-grid-item-bg-wrap\"><div class=\"nectar-post-grid-item-bg-wrap-inner\"><div class=\"nectar-post-grid-item-bg\"><\/div><\/div><\/div><div class=\"content\"><a class=\"nectar-post-grid-link\" href=\"https:\/\/icecastles.com\/fr\/what-if-one-or-all-time-slots-are-sold-out\/\" ><span class=\"screen-reader-text\">Que faire si une ou toutes les plages horaires sont compl\u00e8tes?<\/span><\/a><div class=\"item-main\"><div class=\"post-heading-wrap\"><h4 class=\"post-heading\"><span>Que faire si une ou toutes les plages horaires sont compl\u00e8tes?<\/span><\/h4><\/div><\/div><\/div><\/div><\/div><div class=\"nectar-post-grid-item\" data-post-id=\"116\" data-has-img=\"false\"> <div class=\"inner\"><div class=\"nectar-post-grid-item-bg-wrap\"><div class=\"nectar-post-grid-item-bg-wrap-inner\"><div class=\"nectar-post-grid-item-bg\"><\/div><\/div><\/div><div class=\"content\"><a class=\"nectar-post-grid-link\" href=\"https:\/\/icecastles.com\/fr\/are-additional-tickets-going-to-become-available-throughout-the-season\/\" ><span class=\"screen-reader-text\">Des billets suppl\u00e9mentaires seront-ils disponibles tout au long de la saison ?<\/span><\/a><div class=\"item-main\"><div class=\"post-heading-wrap\"><h4 class=\"post-heading\"><span>Des billets suppl\u00e9mentaires seront-ils disponibles tout au long de la saison ?<\/span><\/h4><\/div><\/div><\/div><\/div><\/div><div class=\"nectar-post-grid-item\" data-post-id=\"117\" data-has-img=\"false\"> <div class=\"inner\"><div class=\"nectar-post-grid-item-bg-wrap\"><div class=\"nectar-post-grid-item-bg-wrap-inner\"><div class=\"nectar-post-grid-item-bg\"><\/div><\/div><\/div><div class=\"content\"><a class=\"nectar-post-grid-link\" href=\"https:\/\/icecastles.com\/fr\/are-ice-castles-tickets-refundable-or-transferable\/\" ><span class=\"screen-reader-text\">Les billets Ice Castles sont-ils remboursables ou transf\u00e9rables?<\/span><\/a><div class=\"item-main\"><div class=\"post-heading-wrap\"><h4 class=\"post-heading\"><span>Les billets Ice Castles sont-ils remboursables ou transf\u00e9rables?<\/span><\/h4><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"margin-top: 12.5px; height: 3px; margin-bottom: 12.5px;\" data-width=\"100%\" data-animate=\"\" data-animation-delay=\"\" data-color=\"extra-color-3\" class=\"divider-border\"><\/div><\/div>\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t\t<div id=\"tab-exchanging-tickets\" data-tab-icon=\"\" class=\"wpb_tab ui-tabs-panel wpb_ui-tabs-hide clearfix\">\n\t\t\t\t<div id=\"fws_6acd8af83df89\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row\"  style=\"\"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col child_column no-extra-padding inherit_tablet inherit_phone\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"margin-top: 12.5px; height: 3px; margin-bottom: 12.5px;\" data-width=\"100%\" data-animate=\"\" data-animation-delay=\"\" data-color=\"extra-color-3\" class=\"divider-border\"><\/div><\/div><div class='nectar-post-grid-wrap text-color-dark spacing-none' data-el-settings='{\"post_type\":\"post\",\"pagination\":\"none\",\"image_size\":\"large\",\"parallax_scrolling\":\"\",\"aspect_ratio_image_size\":\"\",\"category_position\":\"default\",\"category_display\":\"default\",\"display_categories\":\"0\",\"display_excerpt\":\"0\",\"excerpt_length\":\"20\",\"display_date\":\"0\",\"display_estimated_reading_time\":\"0\",\"display_author\":\"0\",\"author_functionality\":\"default\",\"author_position\":\"default\",\"color_overlay\":\"\",\"color_overlay_opacity\":\"\",\"color_overlay_hover_opacity\":\"\",\"card_bg_color\":\"\",\"grid_style\":\"vertical_list\",\"hover_effect\":\"\",\"post_title_overlay\":\"\",\"heading_tag\":\"h4\",\"heading_tag_render\":\"default\",\"enable_gallery_lightbox\":\"0\",\"category_style\":\"underline\",\"overlay_secondary_project_image\":\"\",\"vertical_list_hover_effect\":\"bg_color_change\",\"vertical_list_read_more\":\"\",\"read_more_button\":\"0\",\"animation\":\"none\",\"custom_fields\":\"\",\"custom_fields_location\":\"\",\"display_type\":\"grid\",\"text_content_layout\":\"top_left\"}' data-style='vertical_list' data-query='{\"post_type\":\"post\",\"posts_per_page\":\"24\",\"order\":\"DESC\",\"orderby\":\"date\",\"offset\":\"0\",\"cpt_name\":\"post\",\"custom_query_tax\":\"\",\"ignore_sticky_posts\":\"yes\",\"exclude_current_post\":\"\"}' data-load-more-color='black' data-load-more-text='Load More'><div class=\"nectar-post-grid-filters\" data-active-color=\"default\" data-align=\"default\" data-animation=\"none\" data-sortable=\"\"><div><a href=\"#\" data-filter=\"exchanging-tickets\" data-total-count=\"2\">\u00c9change de billets<\/a><\/div><\/div><div class=\"nectar-post-grid category-position-before-title vert_list_custom_text_color_173963 vert_list_bg_hover_bce4e4 vert_list_text_hover_27aae1 vert_list_hover_effect_bg_color_change\" data-indicator=\"\" data-indicator-style=\"default\" data-indicator-text-color=\"#fff\" data-indicator-color=\"#000\" data-indicator-text=\"View\" data-columns=\"1\" data-hover-effect=\"\" data-text-style=\"default\" data-border-radius=\"none\" data-grid-item-height=\"30vh\" data-grid-spacing=\"none\" data-text-layout=\"top_left\" data-text-color=\"dark\" data-text-hover-color=\"dark\" data-shadow-hover=\"\" data-animation=\"none\" data-animation-stagger=\"90\" data-cat-click=\"default\" ><div class=\"nectar-post-grid-item\" data-post-id=\"118\" data-has-img=\"false\"> <div class=\"inner\"><div class=\"nectar-post-grid-item-bg-wrap\"><div class=\"nectar-post-grid-item-bg-wrap-inner\"><div class=\"nectar-post-grid-item-bg\"><\/div><\/div><\/div><div class=\"content\"><a class=\"nectar-post-grid-link\" href=\"https:\/\/icecastles.com\/fr\/can-i-change-the-date-or-time-of-my-tickets\/\" ><span class=\"screen-reader-text\">Puis-je changer la date ou l\u2019heure de mes billets?<\/span><\/a><div class=\"item-main\"><div class=\"post-heading-wrap\"><h4 class=\"post-heading\"><span>Puis-je changer la date ou l\u2019heure de mes billets?<\/span><\/h4><\/div><\/div><\/div><\/div><\/div><div class=\"nectar-post-grid-item\" data-post-id=\"119\" data-has-img=\"false\"> <div class=\"inner\"><div class=\"nectar-post-grid-item-bg-wrap\"><div class=\"nectar-post-grid-item-bg-wrap-inner\"><div class=\"nectar-post-grid-item-bg\"><\/div><\/div><\/div><div class=\"content\"><a class=\"nectar-post-grid-link\" href=\"https:\/\/icecastles.com\/fr\/how-do-i-process-an-exchange-via-mytickets\/\" ><span class=\"screen-reader-text\">Comment puis-je traiter un \u00e9change via MyTickets?<\/span><\/a><div class=\"item-main\"><div class=\"post-heading-wrap\"><h4 class=\"post-heading\"><span>Comment puis-je traiter un \u00e9change via MyTickets?<\/span><\/h4><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"margin-top: 12.5px; height: 3px; margin-bottom: 12.5px;\" data-width=\"100%\" data-animate=\"\" data-animation-delay=\"\" data-color=\"extra-color-3\" class=\"divider-border\"><\/div><\/div>\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t\t<div id=\"tab-ticketing-notifications\" data-tab-icon=\"\" class=\"wpb_tab ui-tabs-panel wpb_ui-tabs-hide clearfix\">\n\t\t\t\t<div id=\"fws_6acd8af840c29\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row\"  style=\"\"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col child_column no-extra-padding inherit_tablet inherit_phone\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"margin-top: 12.5px; height: 3px; margin-bottom: 12.5px;\" data-width=\"100%\" data-animate=\"\" data-animation-delay=\"\" data-color=\"extra-color-3\" class=\"divider-border\"><\/div><\/div><div class='nectar-post-grid-wrap text-color-dark spacing-none' data-el-settings='{\"post_type\":\"post\",\"pagination\":\"none\",\"image_size\":\"large\",\"parallax_scrolling\":\"\",\"aspect_ratio_image_size\":\"\",\"category_position\":\"default\",\"category_display\":\"default\",\"display_categories\":\"0\",\"display_excerpt\":\"0\",\"excerpt_length\":\"20\",\"display_date\":\"0\",\"display_estimated_reading_time\":\"0\",\"display_author\":\"0\",\"author_functionality\":\"default\",\"author_position\":\"default\",\"color_overlay\":\"\",\"color_overlay_opacity\":\"\",\"color_overlay_hover_opacity\":\"\",\"card_bg_color\":\"\",\"grid_style\":\"vertical_list\",\"hover_effect\":\"\",\"post_title_overlay\":\"\",\"heading_tag\":\"h4\",\"heading_tag_render\":\"default\",\"enable_gallery_lightbox\":\"0\",\"category_style\":\"underline\",\"overlay_secondary_project_image\":\"\",\"vertical_list_hover_effect\":\"bg_color_change\",\"vertical_list_read_more\":\"\",\"read_more_button\":\"0\",\"animation\":\"none\",\"custom_fields\":\"\",\"custom_fields_location\":\"\",\"display_type\":\"grid\",\"text_content_layout\":\"top_left\"}' data-style='vertical_list' data-query='{\"post_type\":\"post\",\"posts_per_page\":\"24\",\"order\":\"DESC\",\"orderby\":\"date\",\"offset\":\"0\",\"cpt_name\":\"post\",\"custom_query_tax\":\"\",\"ignore_sticky_posts\":\"yes\",\"exclude_current_post\":\"\"}' data-load-more-color='black' data-load-more-text='Load More'><div class=\"nectar-post-grid-filters\" data-active-color=\"default\" data-align=\"default\" data-animation=\"none\" data-sortable=\"\"><div><a href=\"#\" data-filter=\"ticketing-notifications\" data-total-count=\"3\">Notifications de billetterie<\/a><\/div><\/div><div class=\"nectar-post-grid category-position-before-title vert_list_custom_text_color_173963 vert_list_bg_hover_bce4e4 vert_list_text_hover_27aae1 vert_list_hover_effect_bg_color_change\" data-indicator=\"\" data-indicator-style=\"default\" data-indicator-text-color=\"#fff\" data-indicator-color=\"#000\" data-indicator-text=\"View\" data-columns=\"1\" data-hover-effect=\"\" data-text-style=\"default\" data-border-radius=\"none\" data-grid-item-height=\"30vh\" data-grid-spacing=\"none\" data-text-layout=\"top_left\" data-text-color=\"dark\" data-text-hover-color=\"dark\" data-shadow-hover=\"\" data-animation=\"none\" data-animation-stagger=\"90\" data-cat-click=\"default\" ><div class=\"nectar-post-grid-item\" data-post-id=\"125\" data-has-img=\"false\"> <div class=\"inner\"><div class=\"nectar-post-grid-item-bg-wrap\"><div class=\"nectar-post-grid-item-bg-wrap-inner\"><div class=\"nectar-post-grid-item-bg\"><\/div><\/div><\/div><div class=\"content\"><a class=\"nectar-post-grid-link\" href=\"https:\/\/icecastles.com\/fr\/i-signed-up-for-updates-why-wasnt-i-notified-when-ticket-sales-began\/\" ><span class=\"screen-reader-text\">Je me suis inscrit aux mises \u00e0 jour. Pourquoi n\u2019ai-je pas \u00e9t\u00e9 avis\u00e9 lorsque la vente de billets a commenc\u00e9?<\/span><\/a><div class=\"item-main\"><div class=\"post-heading-wrap\"><h4 class=\"post-heading\"><span>Je me suis inscrit aux mises \u00e0 jour. Pourquoi n\u2019ai-je pas \u00e9t\u00e9 avis\u00e9 lorsque la vente de billets a commenc\u00e9?<\/span><\/h4><\/div><\/div><\/div><\/div><\/div><div class=\"nectar-post-grid-item\" data-post-id=\"311\" data-has-img=\"false\"> <div class=\"inner\"><div class=\"nectar-post-grid-item-bg-wrap\"><div class=\"nectar-post-grid-item-bg-wrap-inner\"><div class=\"nectar-post-grid-item-bg\"><\/div><\/div><\/div><div class=\"content\"><a class=\"nectar-post-grid-link\" href=\"https:\/\/icecastles.com\/fr\/i-do-not-have-a-cell-phone-number-how-can-i-receive-my-tickets\/\" ><span class=\"screen-reader-text\">Je n\u2019ai pas de cellulaire. Comment puis-je recevoir mes billets?<\/span><\/a><div class=\"item-main\"><div class=\"post-heading-wrap\"><h4 class=\"post-heading\"><span>Je n\u2019ai pas de cellulaire. Comment puis-je recevoir mes billets?<\/span><\/h4><\/div><\/div><\/div><\/div><\/div><div class=\"nectar-post-grid-item\" data-post-id=\"127\" data-has-img=\"false\"> <div class=\"inner\"><div class=\"nectar-post-grid-item-bg-wrap\"><div class=\"nectar-post-grid-item-bg-wrap-inner\"><div class=\"nectar-post-grid-item-bg\"><\/div><\/div><\/div><div class=\"content\"><a class=\"nectar-post-grid-link\" href=\"https:\/\/icecastles.com\/fr\/i-purchased-tickets-why-didnt-i-receive-a-confirmation-email\/\" ><span class=\"screen-reader-text\">J\u2019ai achet\u00e9 des billets. Pourquoi n\u2019ai-je pas re\u00e7u de courriel de confirmation?<\/span><\/a><div class=\"item-main\"><div class=\"post-heading-wrap\"><h4 class=\"post-heading\"><span>J\u2019ai achet\u00e9 des billets. Pourquoi n\u2019ai-je pas re\u00e7u de courriel de confirmation?<\/span><\/h4><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"margin-top: 12.5px; height: 3px; margin-bottom: 12.5px;\" data-width=\"100%\" data-animate=\"\" data-animation-delay=\"\" data-color=\"extra-color-3\" class=\"divider-border\"><\/div><\/div>\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t\t<div id=\"tab-group-bookings\" data-tab-icon=\"\" class=\"wpb_tab ui-tabs-panel wpb_ui-tabs-hide clearfix\">\n\t\t\t\t<div id=\"fws_6acd8af844080\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row\"  style=\"\"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col child_column no-extra-padding inherit_tablet inherit_phone\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"margin-top: 12.5px; height: 3px; margin-bottom: 12.5px;\" data-width=\"100%\" data-animate=\"\" data-animation-delay=\"\" data-color=\"extra-color-3\" class=\"divider-border\"><\/div><\/div><div class='nectar-post-grid-wrap text-color-dark spacing-none' data-el-settings='{\"post_type\":\"post\",\"pagination\":\"none\",\"image_size\":\"large\",\"parallax_scrolling\":\"\",\"aspect_ratio_image_size\":\"\",\"category_position\":\"default\",\"category_display\":\"default\",\"display_categories\":\"0\",\"display_excerpt\":\"0\",\"excerpt_length\":\"20\",\"display_date\":\"0\",\"display_estimated_reading_time\":\"0\",\"display_author\":\"0\",\"author_functionality\":\"default\",\"author_position\":\"default\",\"color_overlay\":\"\",\"color_overlay_opacity\":\"\",\"color_overlay_hover_opacity\":\"\",\"card_bg_color\":\"\",\"grid_style\":\"vertical_list\",\"hover_effect\":\"\",\"post_title_overlay\":\"\",\"heading_tag\":\"h4\",\"heading_tag_render\":\"default\",\"enable_gallery_lightbox\":\"0\",\"category_style\":\"underline\",\"overlay_secondary_project_image\":\"\",\"vertical_list_hover_effect\":\"bg_color_change\",\"vertical_list_read_more\":\"\",\"read_more_button\":\"0\",\"animation\":\"none\",\"custom_fields\":\"\",\"custom_fields_location\":\"\",\"display_type\":\"grid\",\"text_content_layout\":\"top_left\"}' data-style='vertical_list' data-query='{\"post_type\":\"post\",\"posts_per_page\":\"24\",\"order\":\"DESC\",\"orderby\":\"date\",\"offset\":\"0\",\"cpt_name\":\"post\",\"custom_query_tax\":\"\",\"ignore_sticky_posts\":\"yes\",\"exclude_current_post\":\"\"}' data-load-more-color='black' data-load-more-text='Load More'><div class=\"nectar-post-grid-filters\" data-active-color=\"default\" data-align=\"default\" data-animation=\"none\" data-sortable=\"\"><div><a href=\"#\" data-filter=\"group-bookings\" data-total-count=\"2\">R\u00e9servations de groupe<\/a><\/div><\/div><div class=\"nectar-post-grid category-position-before-title vert_list_custom_text_color_173963 vert_list_bg_hover_bce4e4 vert_list_text_hover_27aae1 vert_list_hover_effect_bg_color_change\" data-indicator=\"\" data-indicator-style=\"default\" data-indicator-text-color=\"#fff\" data-indicator-color=\"#000\" data-indicator-text=\"View\" data-columns=\"1\" data-hover-effect=\"\" data-text-style=\"default\" data-border-radius=\"none\" data-grid-item-height=\"30vh\" data-grid-spacing=\"none\" data-text-layout=\"top_left\" data-text-color=\"dark\" data-text-hover-color=\"dark\" data-shadow-hover=\"\" data-animation=\"none\" data-animation-stagger=\"90\" data-cat-click=\"default\" ><div class=\"nectar-post-grid-item\" data-post-id=\"120\" data-has-img=\"false\"> <div class=\"inner\"><div class=\"nectar-post-grid-item-bg-wrap\"><div class=\"nectar-post-grid-item-bg-wrap-inner\"><div class=\"nectar-post-grid-item-bg\"><\/div><\/div><\/div><div class=\"content\"><a class=\"nectar-post-grid-link\" href=\"https:\/\/icecastles.com\/fr\/how-do-i-purchase-tickets-for-a-large-group\/\" ><span class=\"screen-reader-text\">Comment puis-je acheter des billets pour un grand groupe?<\/span><\/a><div class=\"item-main\"><div class=\"post-heading-wrap\"><h4 class=\"post-heading\"><span>Comment puis-je acheter des billets pour un grand groupe?<\/span><\/h4><\/div><\/div><\/div><\/div><\/div><div class=\"nectar-post-grid-item\" data-post-id=\"121\" data-has-img=\"false\"> <div class=\"inner\"><div class=\"nectar-post-grid-item-bg-wrap\"><div class=\"nectar-post-grid-item-bg-wrap-inner\"><div class=\"nectar-post-grid-item-bg\"><\/div><\/div><\/div><div class=\"content\"><a class=\"nectar-post-grid-link\" href=\"https:\/\/icecastles.com\/fr\/how-do-i-book-a-private-party-in-the-arctic-alcove\/\" ><span class=\"screen-reader-text\">Comment puis-je r\u00e9server une f\u00eate priv\u00e9e dans l\u2019Arctic Alcove?<\/span><\/a><div class=\"item-main\"><div class=\"post-heading-wrap\"><h4 class=\"post-heading\"><span>Comment puis-je r\u00e9server une f\u00eate priv\u00e9e dans l\u2019Arctic Alcove?<\/span><\/h4><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"margin-top: 12.5px; height: 3px; margin-bottom: 12.5px;\" data-width=\"100%\" data-animate=\"\" data-animation-delay=\"\" data-color=\"extra-color-3\" class=\"divider-border\"><\/div><\/div>\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t\t<div id=\"tab-available-discounts\" data-tab-icon=\"\" class=\"wpb_tab ui-tabs-panel wpb_ui-tabs-hide clearfix\">\n\t\t\t\t<div id=\"fws_6acd8af8475fc\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row\"  style=\"\"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col child_column no-extra-padding inherit_tablet inherit_phone\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"margin-top: 12.5px; height: 3px; margin-bottom: 12.5px;\" data-width=\"100%\" data-animate=\"\" data-animation-delay=\"\" data-color=\"extra-color-3\" class=\"divider-border\"><\/div><\/div><div class='nectar-post-grid-wrap text-color-dark spacing-none' data-el-settings='{\"post_type\":\"post\",\"pagination\":\"none\",\"image_size\":\"large\",\"parallax_scrolling\":\"\",\"aspect_ratio_image_size\":\"\",\"category_position\":\"default\",\"category_display\":\"default\",\"display_categories\":\"0\",\"display_excerpt\":\"0\",\"excerpt_length\":\"20\",\"display_date\":\"0\",\"display_estimated_reading_time\":\"0\",\"display_author\":\"0\",\"author_functionality\":\"default\",\"author_position\":\"default\",\"color_overlay\":\"\",\"color_overlay_opacity\":\"\",\"color_overlay_hover_opacity\":\"\",\"card_bg_color\":\"\",\"grid_style\":\"vertical_list\",\"hover_effect\":\"\",\"post_title_overlay\":\"\",\"heading_tag\":\"h4\",\"heading_tag_render\":\"default\",\"enable_gallery_lightbox\":\"0\",\"category_style\":\"underline\",\"overlay_secondary_project_image\":\"\",\"vertical_list_hover_effect\":\"bg_color_change\",\"vertical_list_read_more\":\"\",\"read_more_button\":\"0\",\"animation\":\"none\",\"custom_fields\":\"\",\"custom_fields_location\":\"\",\"display_type\":\"grid\",\"text_content_layout\":\"top_left\"}' data-style='vertical_list' data-query='{\"post_type\":\"post\",\"posts_per_page\":\"24\",\"order\":\"DESC\",\"orderby\":\"date\",\"offset\":\"0\",\"cpt_name\":\"post\",\"custom_query_tax\":\"\",\"ignore_sticky_posts\":\"yes\",\"exclude_current_post\":\"\"}' data-load-more-color='black' data-load-more-text='Load More'><div class=\"nectar-post-grid-filters\" data-active-color=\"default\" data-align=\"default\" data-animation=\"none\" data-sortable=\"\"><div><a href=\"#\" data-filter=\"available-discounts\" data-total-count=\"3\">Rabais offerts<\/a><\/div><\/div><div class=\"nectar-post-grid category-position-before-title vert_list_custom_text_color_173963 vert_list_bg_hover_bce4e4 vert_list_text_hover_27aae1 vert_list_hover_effect_bg_color_change\" data-indicator=\"\" data-indicator-style=\"default\" data-indicator-text-color=\"#fff\" data-indicator-color=\"#000\" data-indicator-text=\"View\" data-columns=\"1\" data-hover-effect=\"\" data-text-style=\"default\" data-border-radius=\"none\" data-grid-item-height=\"30vh\" data-grid-spacing=\"none\" data-text-layout=\"top_left\" data-text-color=\"dark\" data-text-hover-color=\"dark\" data-shadow-hover=\"\" data-animation=\"none\" data-animation-stagger=\"90\" data-cat-click=\"default\" ><div class=\"nectar-post-grid-item\" data-post-id=\"122\" data-has-img=\"false\"> <div class=\"inner\"><div class=\"nectar-post-grid-item-bg-wrap\"><div class=\"nectar-post-grid-item-bg-wrap-inner\"><div class=\"nectar-post-grid-item-bg\"><\/div><\/div><\/div><div class=\"content\"><a class=\"nectar-post-grid-link\" href=\"https:\/\/icecastles.com\/fr\/do-you-have-a-discount-for-locals\/\" ><span class=\"screen-reader-text\">Offrez-vous un rabais pour les r\u00e9sidents locaux?<\/span><\/a><div class=\"item-main\"><div class=\"post-heading-wrap\"><h4 class=\"post-heading\"><span>Offrez-vous un rabais pour les r\u00e9sidents locaux?<\/span><\/h4><\/div><\/div><\/div><\/div><\/div><div class=\"nectar-post-grid-item\" data-post-id=\"123\" data-has-img=\"false\"> <div class=\"inner\"><div class=\"nectar-post-grid-item-bg-wrap\"><div class=\"nectar-post-grid-item-bg-wrap-inner\"><div class=\"nectar-post-grid-item-bg\"><\/div><\/div><\/div><div class=\"content\"><a class=\"nectar-post-grid-link\" href=\"https:\/\/icecastles.com\/fr\/do-you-have-a-senior-discount\/\" ><span class=\"screen-reader-text\">Offrez-vous un rabais pour les a\u00een\u00e9s?<\/span><\/a><div class=\"item-main\"><div class=\"post-heading-wrap\"><h4 class=\"post-heading\"><span>Offrez-vous un rabais pour les a\u00een\u00e9s?<\/span><\/h4><\/div><\/div><\/div><\/div><\/div><div class=\"nectar-post-grid-item\" data-post-id=\"124\" data-has-img=\"false\"> <div class=\"inner\"><div class=\"nectar-post-grid-item-bg-wrap\"><div class=\"nectar-post-grid-item-bg-wrap-inner\"><div class=\"nectar-post-grid-item-bg\"><\/div><\/div><\/div><div class=\"content\"><a class=\"nectar-post-grid-link\" href=\"https:\/\/icecastles.com\/fr\/do-you-have-a-military-discount\/\" ><span class=\"screen-reader-text\">Offrez-vous un rabais militaire?<\/span><\/a><div class=\"item-main\"><div class=\"post-heading-wrap\"><h4 class=\"post-heading\"><span>Offrez-vous un rabais militaire?<\/span><\/h4><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"margin-top: 12.5px; height: 3px; margin-bottom: 12.5px;\" data-width=\"100%\" data-animate=\"\" data-animation-delay=\"\" data-color=\"extra-color-3\" class=\"divider-border\"><\/div><\/div>\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> <\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6acd8af84b3e5\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t\t<div id=\"fws_6acd8af84bb4f\"  data-column-margin=\"none\" data-midnight=\"light\"  class=\"wpb_row vc_row-fluid vc_row full-width-content vc_row-o-equal-height vc_row-flex vc_row-o-content-top  zindex-set\"  style=\"padding-top: 0px; padding-bottom: 0px;  z-index: 1;\"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop using-bg-color\"  style=\"background-color: #173963; \"><\/div><\/div><div class=\"row-bg-overlay row-bg-layer\" style=\"background:linear-gradient(0deg, rgb(203, 7, 77) 10%, rgb(23, 57, 99) 90%);\"><\/div><\/div><div class=\"row_col_wrap_12 col span_12 light left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding column_position_static el_spacing_5px inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"height: 100px;\" class=\"divider\"><\/div><\/div><div class=\"nectar-highlighted-text font_size_5vw font_size_phone_10vw font_line_height_1-2\" data-style=\"full_text\" data-exp=\"default\" data-user-color=\"true\" style=\"color: #ffffff;\" data-using-custom-color=\"true\" data-animation-delay=\"false\" data-color=\"#bce4e4\" data-color-gradient=\"#cb074d\"><h3 style=\"text-align: center\"><em>\u00a0#ICECASTLES\u00a0<\/em><\/h3>\n<\/div><div id=\"fws_6acd8af84c1df\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row  right_padding_20pct left_padding_20pct top_padding_tablet_30pct bottom_padding_tablet_25pct right_padding_phone_12pct left_padding_phone_12pct\"  style=\"padding-top: 5%; padding-bottom: 2%; \"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-12 vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs wpb_column column_container vc_column_container col child_column centered-text no-extra-padding inherit_tablet inherit_phone\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"nectar-highlighted-text\" data-style=\"half_text\" data-exp=\"default\" data-using-custom-color=\"false\" data-animation-delay=\"false\" data-color=\"\" data-color-gradient=\"\" style=\"\"><\/div>\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t\t<\/div>\n<\/div>\n\n\n\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div><div id=\"fws_6acd8af84c825\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row\"  style=\"\"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col child_column centered-text no-extra-padding inherit_tablet inherit_phone\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\t<div class=\"wpb_raw_code wpb_raw_html wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"height: 20px;\" class=\"divider\"><\/div><\/div>\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6acd8af84cf81\"  data-column-margin=\"none\" data-midnight=\"light\" data-nectar-animated-gradient-settings=\"{&quot;color_1&quot;:&quot;#bce4e4&quot;,&quot;color_2&quot;:&quot;#cb074d&quot;,&quot;speed&quot;:&quot;250&quot;,&quot;blending_mode&quot;:&quot;linear&quot;}\"  class=\"wpb_row vc_row-fluid vc_row full-width-content vc_row-o-equal-height vc_row-flex vc_row-o-content-top  zindex-set\"  style=\"padding-top: 0px; padding-bottom: 0px;  z-index: 1;\"><div class=\"row-bg-wrap has-animated-gradient\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop using-bg-color\"  style=\"background-color: #173963; \"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 light left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding column_position_static el_spacing_5px inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div id=\"fws_6acd8af84d322\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row vc_row-o-equal-height vc_row-flex vc_row-o-content-middle vc_custom_1659042013149 right_padding_3pct left_padding_3pct top_padding_phone_5pct bottom_padding_phone_5pct right_padding_phone_5pct left_padding_phone_5pct\"  style=\"padding-top: 2%; padding-bottom: 2%; \"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-6 vc_col-xs-5 wpb_column column_container vc_column_container col child_column no-extra-padding inherit_tablet inherit_phone\"    data-t-w-inherits=\"small_desktop\" data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"nectar-responsive-text nectar-link-underline-effect\"><p><b>\u00a9 <\/b><span class=\"nectar-current-year\">2026<\/span> Ice Castles<\/p>\n<\/div>\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-6 vc_col-xs-7 wpb_column column_container vc_column_container col child_column no-extra-padding force-desktop-text-align-right el_spacing_0px inherit_tablet inherit_phone\"    data-t-w-inherits=\"small_desktop\" data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"nectar-cta  alignment_tablet_right alignment_phone_right display_tablet_inline-block display_phone_inline-block\" data-color=\"default\" data-using-bg=\"false\" data-display=\"inline\" data-style=\"underline\" data-alignment=\"right\" data-text-color=\"custom\" ><p style=\"color: #ffffff;\"> <span class=\"link_wrap\" style=\"padding-right: 15px; padding-left: 15px;\"><a  class=\"link_text\" style=\"border-color: #ffffff;\" role=\"button\" href=\"http:\/\/icecastles.com\/fr\/terms\/\">Conditions<\/a><\/span><\/p><\/div><div class=\"nectar-cta  alignment_tablet_right alignment_phone_right display_tablet_inline-block display_phone_inline-block\" data-color=\"default\" data-using-bg=\"false\" data-display=\"inline\" data-style=\"underline\" data-alignment=\"right\" data-text-color=\"custom\" ><p style=\"color: #ffffff;\"> <span class=\"link_wrap\" style=\"padding-left: 15px;\"><a  class=\"link_text\" style=\"border-color: #ffffff;\" role=\"button\" href=\"http:\/\/icecastles.com\/fr\/privacy-policy\/\">Confidentialit\u00e9<\/a><\/span><\/p><\/div>\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n<style type=\"text\/css\" data-type=\"vc_shortcodes-custom-css\">.vc_custom_1659042013149{border-top-width: 1px !important;border-top-color: rgba(255,255,255,0.2) !important;border-top-style: solid !important;}<\/style>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Do you offer discounts for active duty members or veterans? Military discounts are available for active duty members of the military, veterans and their immediate family members.&nbsp; The Hero discount...","protected":false},"author":4,"featured_media":0,"parent":79,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-284","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ticket Related Questions - Ice Castles<\/title>\n<meta name=\"description\" content=\"Ice Castles ticket FAQs: buying timed tickets, standby tickets, child and caregiver tickets, exchanges, refunds, group bookings and discounts.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/icecastles.com\/fr\/faqs\/ticket-related-questions\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ticket Related Questions - 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