Weather Update Wednesday Jan 18: Mother Nature has put us in the penalty box this weekend with the unseasonably warm weather! We will be closed on Thursday and Friday and expect to be closed on Saturday and Sunday as well.
We understand this unexpected, temporary closure comes as an inconvenience to those who have already purchased tickets. Unfortunately, we have no control over the weather, and sometimes only a short notice of what the weather allows us to do.
The purpose for closing is because the Ice Castles are made entirely of ice, and this includes the walking surface in the floor. The walking surface is composed of 8” of crushed ice and snow. In exceptionally warm temperatures this surface becomes wet and slushy which is not enjoyable for the guests. As temperatures in the immediate future will not go below freezing, this surface will become increasingly wet, which isn’t as fun for anyone.
As colder temperatures return, our team of ice artisans will easily prepare the walking surface for reopening and provide the same high-quality experience that our guests have come to expect from Ice Castles. Thank you for understanding.
Pricing and Hours
Online Tickets: General Admission (12+): $9.95 Child (4-11): $6.95
Standby, At-the-Door Tickets: General Admission (12+): $15 Child (4-11): $10
Online Tickets: General Admission (12+): $12.95 Child (4-11): $8.95
Standby, At-the-Door Tickets: General Admission (12+): $18 Child (4-11): $12
Please note that Ice Castle tickets are NOT available at the Mount Olympus Resort.
Tickets need to be purchased on this website, or on site at the Ice Castles if we are not sold out.
All ticket sales are final. Ticket dates and times may by changed as long as changes are made at least 24 hours in advance. Please take this policy into consideration if there is inclement weather imminent or if you have a sudden change of circumstances.
Ticket Arrival Time Changes:
This can only be done by submitting a support ticket with your order confirmation # and the new date and time you would like. Please consider that dates and times for new ticket times are subject to availability and will be processed at our earliest convenience
Exchanges are typically processed within 24 hours of original request.
Once your exchange is processed, you will receive your updated tickets via the delivery method selected at original checkout. For example, if you selected mobile delivery via text message, a new text containing your new tickets will be sent upon confirmation of your exchange.
Tips for a Great Experience
Wear Boots! The walking surface inside of the Ice Castles is made of crushed ice. Walking in boots is definitely best.
Buy Tickets Before You Arrive! When you buy a ticket, you buy an arrival time. We ask that you arrive within your 30 minute time window. Once you are inside the castle you can stay as long as you’d like!
Save some trees! When you buy your tickets online we’ll send you an email with a unique QR code, so there’s no need to print your tickets. We can scan the code right from your phone!
Photos are encouraged (and we want to see them! #icecastles) but we ask that you please leave photography equipment such as tripods and lights at home. For information about commercial or specialized photo sessions please email us at firstname.lastname@example.org.
Sleds are better. We highly recommend bringing a small sled to pull children instead of a stroller. It is extremely difficult to push the stroller through the castle (think of it like trying to push a stroller through a sandy beach).
Don’t see the answer to your question here? Check out our FAQ page for more information!
Planning your visit to Wisconsin Dells
Explore all the things to do and places to stay in Wisconsin Dells – “The Waterpark Capital of the World!®”. We may be world-famous for our waterparks, but that isn’t the only reason to visit the Dells. As one of the most popular Wisconsin vacation spots during the winter, there are many other reasons to love Wisconsin Dells this time of year. Like live entertainment, thrilling attractions, luxe to cozy accommodations, and dining options to please any palate. Oh, and let’s not forget the indoor waterparks! But the best part? There’s always more around each and every corner. Start planning your getaway today!
Mt. Olympus Resort
Visitors to Wisconsin Dells have the opportunity to experience the fun and excitement of the world’s largest Water Park and Theme Park Resort.
The indoor and outdoor water and theme parks at Mt. Olympus feature more thrilling rides, exciting games, and cool activities than any other Dells attraction. Whether you want to feel the rush of the Hades 360 Rollercoaster, or take a wild spin the Tea Cups, there’s more than enough fun for every member of the family! Visit Mt. Olympus for the most exciting water park rides in Wisconsin Dells, with indoor and outdoor water parks so you can splash, slide, and swim year-round. Experience the power of ninefoot waves at Poseidon’s Rage. Or, if lounging is more your style, float down the Endless River for beautiful views of the entire park.