What to know about an Ice Castle Visit

Our UTAH location has been very busy on the weekends.  Guests who come on Saturday’s can expect to wait in line between 20 and 30 minutes, depending on the crowds and the time of day.  Our busiest time is between 5pm and 7pm, and the wait will likely be longer at that time.  After 8pm, there is typically not a line nor as large of a crowd.

If you want an intimate experience at the Ice Castle in Midway, we recommend that you come on a weekday.  If you come on a weekend, plan on a little bit of a wait and some entertainment while you are in line.   If you visit one of our other locations on a weekend, the Ice Castle will be busier than it is on a weekday, but there is generally no longer than a 5 or 10 minute wait.

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What to know about an Ice Castle Visit

The Ice Castle is made completely of Ice and Snow.  We don’t put anything in the water, we don’t have anything inside of the ice except for ice.  If the whole thing melted before your eyes and over 30,000,000 pounds of ice suddenly evaporated, all you would see is pac pipe (to delver water) and electrical lines and really expensive lights.

The same is true of the walking surface inside the Ice Castle.  It is made up entirely of ice and snow.  The way we create the walking surface is that we run a high speed tiller across the ground that churns up the snow and ice.  This works wonderfully on days below 35 degrees.  On warmer days when there is a lot of visitors present at the Ice Castle the walking surface will pack down and become slippery.  If you come on a day where the temperatures are over 35 degrees, you will need to watch your step.  We do everything we can to make the surface the best we can, but you need to understand that when you enter the Ice Castle, you enter a high alpine environment that is entirely made up of ice and snow and there will be slippery spots.   The photo above is shows a good indication of what the walking paths on a cold day at the Ice Castle will be like.

On warm days, the walking paths can become slippery or slushy.  For the best experience, either on a cold or warm day we recommend that all of our guests wear sturdy boots with good traction.

For your safety we have the following rules at the Ice Castle:

Please remember that by entering the Ice Castles, you agree to observe our rules:

– Stay on the walking paths.
– Do not climb anything!
– Do not run.
– Do not touch the hanging icicles
– Children MUST be accompanied by an adult. Adults with children are responsible to see that accompanying children obey the rules.
– No Pets or Food / Drink allowed inside.

We also require all of our guests to agree to the following waiver and release of liability upon entering the Ice Castle:

Upon entering the Ice Castle you will be walking upon snow and ice. Although we groom the walking paths daily, some areas may be slippery. You could slip and fall causing injury.  You must be careful and watch your step.  We simply cannot eliminate these risks without jeopardizing the quality of the experience.   Your entrance into the Ice Castle means you accept these risks and hereby release Ice Castles, LLC and all its affiliates from any liability that may arise from an injury to you.